Refunds
Payments are non-refundable and there are no credits for partially used periods. Following a cancellation, however, you will continue to have access to your Pilates GALS Membership through the end of your current billing period.
Cancellations
You may cancel your Pilates GALS Membership at any time for any reason. To cancel your recurring subscription, please login in to access your membership settings at https://pilatesgals.com/account. Following a cancellation, you will lose access to all class series you enrolled in during your membership at the end of your billing period. If you choose to sign back up as a member, your billing date will update to the day you paid.
Late or missing refunds
If you haven’t received a refund yet, first check your PayPal or credit card account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via our contact request form.
Need Help?
Contact us with our contact request form for questions related to refunds and returns.